Dashboard
Dashboard Overview
The ET Ducky dashboard is a single-page application (SPA) at etducky.com with client-side routing and browser history integration. Authentication is handled by Clerk, and the interface adapts based on your sign-in state.
Navigation Bar
The top navigation bar shows different items depending on whether you are signed in:
| Link | Visibility | Description |
|---|---|---|
| Home | Always | Landing page with feature overview and demo videos |
| Features | Always | Detailed feature showcase |
| Documentation | Always | This documentation (you are here) |
| Pricing | Always | Subscription tiers, agent pricing, and interactive calculator |
| Dashboard | Signed in | Organization selector, subscription status, usage stats, agent seats, and quick actions |
| Agents | Signed in | Agent fleet management, live sessions, and multi-agent queries |
| Alerts | Signed in | Alert history, rules, and notification channels |
| Reports | Signed in | Smart Reports, Data Explorer, and Historical AI Analysis |
| Team | Signed in | Organization members, invites, and role management |
| Integrations | Signed in | Configure Jira and ServiceNow ticketing integrations (org admin) |
| Tickets | Signed in | View ET Ducky tickets and integration tickets (Jira/ServiceNow) by agent |
| Settings | Signed in | Account info, API key (BYOK), and links to billing |
On mobile devices, the navigation collapses into a hamburger menu. Your user avatar appears on the right with a dropdown for Dashboard, Agents, Alerts, Reports, Team, Settings, Integrations, Tickets, and Sign Out.
Dashboard Home Page
After signing in, the Dashboard displays an organization selector and four summary cards:
Organization Selector
- If you belong to multiple organizations, a dropdown appears at the top of the Dashboard
- Switching organizations reloads all dashboard metrics for the selected org (subscription status, usage, agent seats)
- The + New Organization button lets you create additional organizations for different clients or environments
- Organizations scope all resources: agents, registration tokens, alerts, queries, tags, and team members
Subscription Status Card
- Shows your current tier name (Professional, Business, Enterprise, or Free Tier)
- Displays queries per month allocation and renewal date
- If no active subscription, shows an Upgrade Now button linking to Pricing
Usage Statistics Card
- Queries used vs. total allocation with visual progress bar
- Color-coded: green under 75%, yellow at 75–90%, red above 90%
Agent Seats Card
- Three-column grid: Total seats, Used seats, Available seats
- Progress bar with utilization percentage
- Breakdown of included (free) vs. purchased seats with per-seat rate
- Seat Contributors section showing per-member breakdown for multi-member orgs
- Warning banners when seats are nearly full or completely used
Quick Actions
- Manage Query Subscription — Opens Stripe billing portal for your query plan
- Manage Agent Subscription — Opens seat purchase modal or billing portal
- Manage Team Subscriptions — Opens a modal showing all organization members with their subscription status. Admins can purchase plans for unsubscribed members or cancel admin-purchased subscriptions. (Admin only; visible when you belong to an organization.)
- Download App — Downloads the agent installer
- View Documentation — Navigates here
Agents Page
The central hub for monitoring and managing your agent fleet.
Organization Switcher
If you belong to multiple organizations, a dropdown selector appears at the top. Switching organizations reloads all agent data for the selected org.
Statistics Bar
Four summary metrics above the agent table:
- Managed Agents: Count with per-agent cost ($5/mo on shared)
- Desktop Agents: Count (always free)
- Active Now: Agents with heartbeat within last 10 minutes
- Monthly Fees: Estimated total monthly cost for managed seats
Agent Table
| Column | Details |
|---|---|
| Server Name | Hostname with collection mode badge and color-coded tag pills (max 3 visible + overflow count) |
| Type | Managed or Desktop with icon |
| Status | Online (green dot) or Offline (red dot) with colored pill badge |
| CPU / Memory | Color-coded: green <60%, yellow 60–85%, red >85% |
| Last Seen | Relative timestamp (e.g., “2m ago”) |
| Actions | Live Session, Properties, Configure buttons |
The table auto-refreshes every 30 seconds. The Multi-Agent Session button above the table opens multi-agent sessions.