Root cause analysis, not just alerts.

Lower time to resolution on the tickets that other monitoring tools can't explain. ET Ducky captures kernel events on every endpoint and uses AI to determine the root cause in simple terms. Includes the full RMM toolkit so your team can act on the answer in the same dashboard.

Free tier available • No credit card required

When I send an alert, I send the root cause

How ET Ducky Works

From deployment to diagnosis in four steps. No query language to learn, no raw logs to read.

Deploy

Install the agent as a Windows Service (MSI) or as a Linux systemd unit (.deb, .rpm, or universal .run). Agents auto-register with your organization and appear on your dashboard within seconds. The desktop app is available for Windows operators who want local-only monitoring.

Monitor

Agents capture kernel-level events at the source: ETW on Windows, eBPF on Linux. Both feed identical event shapes into the same pipeline, with CPU, memory, disk, and network health reported on each heartbeat.

Diagnose

Ask questions in plain English through live sessions. The on-agent correlation engine builds context from the raw event stream, filters PII, and sends only sanitized findings to AI. Most kernel events stay on the endpoint by default; the cloud sees curated evidence rather than a firehose.

Resolve

Get a clear "what happened / why / what to do next" summary with specific remediation steps. Execute approved scripts, transfer files, or take remote desktop control, all from one dashboard. Privileged actions on Linux require an operator password at the moment of the action, with full audit trail.

For IT leaders and MSPs

Cut time-to-resolution on the tickets without an obvious cause.

Half the time on an incident is spent finding root cause. ET Ducky's diagnostic engine removes that work for the issues other monitoring tools can only describe by their symptoms.

Audit-ready evidence on every incident.

Every alert, every detection, every AI-determined root cause is backed by the exact kernel events that triggered it. Forward to compliance, attach to a postmortem, or replay through Smart Reports.

Consolidate three tools into one.

ET Ducky replaces a traditional RMM, an APM or monitoring stack, and a behavioral-detection layer. One agent, one dashboard, one bill.

Every RMM Can Tell You What. ET Ducky Tells You Why.

Traditional monitoring agents poll WMI counters and forward Event Log entries. Neither captures the kernel event stream that shows what actually caused the problem.

What your RMM tells you

“CPU exceeded 90% on SERVER-12.”

Open a remote session and start guessing.

What ET Ducky tells you

“CPU exceeded 90% on SERVER-12 because the .NET garbage collector ran a full Gen 2 collection lasting 4.2 seconds, triggered by WorkerService.exe exceeding its 2 GB heap limit.”

Fix the root cause, not the symptom.

ETW on Windows and eBPF on Linux give the agent kernel-level visibility on the host. ET Ducky processes that stream on-agent and ships only the curated evidence the dashboard and the AI need. The agent is bounded at the cgroup or service level so it never crowds out the workloads on the host.

See the Platform

A single browser-based dashboard for fleet health, AI diagnostics, remote desktop, and more.

ET Ducky desktop application showing real-time ETW event analysis on Windows 11

Desktop App

Free local ETW monitoring with interactive AI troubleshooting. Ask questions in plain English and get root cause analysis in seconds.

ET Ducky live session with AI-powered diagnostic query, approved script execution, and file transfer tabs

Live Sessions

Real-time interactive diagnostics with three integrated tabs: AI queries, approved script execution (PowerShell/CMD), and bidirectional file transfer.

ET Ducky live session automated troubleshooting showcase on Windows 11

Guided Troubleshooting

ETW correlation is used to procure troubleshooting steps that can be approved by organization members for automatic implementation.

ET Ducky ticket system enables users of agent hosts to request support

Agent-Side Support Requests

Users on agent hosts can request support using the support shortcut.

3rd Party ticket system integrations enable a support ecosystem

Ticket Queue

Technicians can view and work tickets by launching live sessions directly from the ticket page.

3rd Party ticket system integrations enable a support ecosystem

Integrations

Connect ET Ducky to your 3rd Party Ticket System to import issues and export results.

ET Ducky browser-based remote desktop session with integrated diagnostics toolbar

Remote Desktop

Browser-based remote control on Windows and Linux. RDP relay for Windows; Wayland portal or x11vnc fallback for Linux. H.264 over WebCodecs when the host supports hardware encoding. No VPN, no firewall rules required.

ET Ducky fleet dashboard showing agent health metrics, online status, and alert summary

Fleet Dashboard

Centralized health monitoring for your Windows and Linux endpoints with real-time status, CPU and memory metrics, behavioral detections, and alert management.

ET Ducky multi-agent analysis comparing diagnostics across multiple Windows servers

Multi-Agent Analysis

Query multiple agents simultaneously and run cross-correlation to trace distributed issues, compare fleet health, and find outliers.

ET Ducky alert rule builder and AI-powered alert analysis dashboard

Alert System

Rule-based alerting on health metrics with automated AI root cause analysis. Get notified with the "Why?" via email, webhook, Slack, or Teams when thresholds are breached.

ET Ducky Smart Reports showing natural language query with CPU usage chart visualization

Smart Reports

Ask questions in plain English and get instant chart visualizations. Query CPU trends, compare servers, track events — no query language needed.

ET Ducky Smart Reports follow-up analysis with cross-source data correlation and AI narrative

AI Follow-Up Analysis

Ask deeper questions about any chart and receive streaming AI analysis with cross-source correlation across health metrics, events, and fleet data.

See How the Pricing Stacks Up

Side-by-side breakdown of ET Ducky, NinjaOne, ConnectWise RMM, Datto RMM, Atera, Kaseya VSA, and Syncro: what each platform includes in its base price, what costs extra, and an interactive calculator for your own fleet size.

Read the comparison

Frequently Asked Questions

What is ET Ducky?

ET Ducky is a cross-platform diagnostics and behavioral-security platform with first-class agents for Windows and Linux. The Windows agent uses Event Tracing for Windows (ETW); the Linux agent uses eBPF programs attached to scheduler and syscall tracepoints. Both correlate kernel events directly on the endpoint, filter out PII before data leaves the machine, and determine the root cause in simple terms so your team can act on it.

Remote desktop, alerting, scripts, automations, and fleet management are included so your team can act on the diagnosis without leaving the dashboard.

How much does ET Ducky cost?

ET Ducky offers a Free tier (bring your own API key for unlimited queries), Professional at $39/month (1,000 AI queries), Business at $99/month (5,000 queries), and Enterprise at $249/month (50,000 queries). All paid plans include 20 free managed agent seats per user. Additional agent seats cost $5/month each with volume discounts down to $2/agent at scale. No credit card is required for the free tier.

How is ET Ducky different from Datadog or other monitoring tools?

Unlike general observability platforms that focus on APM, metrics, and log aggregation, ET Ducky works at the kernel boundary on every endpoint it runs on: ETW on Windows (the same telemetry source Microsoft engineers use internally) and eBPF on Linux. It provides deeper root cause analysis than RMM tools by correlating low-level kernel events and using AI to explain exactly what happened and why, with specific remediation steps. Behavioral-security rules run on the same event stream, so detection of suspicious activity does not require a separate XDR product.

Does ET Ducky send my data to the cloud?

Raw ETW events never leave the machine. The on-agent correlation engine filters out PII and proprietary information, then produces a structured diagnostic summary. Only this sanitized, reduced summary is sent to AI for analysis — achieving 99.6% bandwidth reduction while keeping sensitive data local. Self-hosted deployment options are also available for organizations that need full on-premises control.

What operating systems does ET Ducky support?

The Windows agent supports Windows 10, Windows 11, and Windows Server 2016 and later, running as a Windows Service under the Local System account (required for ETW kernel access). The Linux agent supports modern distributions on the .deb (Debian, Ubuntu) and .rpm (RHEL, CentOS, Fedora) families, and ships a universal .run installer for everything else. Linux agents run as the unprivileged etducky user under a hardened systemd unit; eBPF capture is supported on kernel 5.4 and later, with a graceful no-op fallback when kernel BTF is missing. The desktop app runs in user mode and is currently Windows-only.

Can I try ET Ducky for free?

Yes. The free tier includes the full desktop app with unlimited local ETW monitoring and interactive troubleshooting. Bring your own API key from Anthropic, OpenAI, or Microsoft Copilot for unlimited AI queries at zero subscription cost. No credit card required.

What deployment options are available?

ET Ducky offers three deployment models: Cloud Hosted (shared multi-tenant, included with all subscriptions), Cloud Hosted Dedicated (single-tenant infrastructure with tiered pricing for 100–9,999 agents), and Self-Hosted (on-premises deployment with perpetual or annual licensing). All options include the full feature set including live sessions, remote desktop, multi-agent analysis, and alerting.

Dashboard

Your Subscription

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Usage This Month

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Agent Seats

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Data Retention

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Quick Actions

Alert Monitoring

Real-time system monitoring and notifications

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Settings

Appearance

Theme

Switch between light and dark.

Account

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Workspace

Your team's tenant on ET Ducky. All organizations, agents, alerts, and data live within a workspace. The workspace URL is the subdomain on etducky.com.

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Verified Domains

Prove that your workspace controls a domain to enable HTTPS at dashboard.yourdomain.com, claim a matching workspace slug (e.g. acme for acme.com), and surface your verified status on signups from that domain.

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Integrations

Configure third-party ticketing systems (Jira, ServiceNow) for your organization. Only org admins can add or edit integrations.

Ticketing

Connect ET Ducky to Jira or ServiceNow so automated troubleshooting can link and update tickets.

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Script Repositories

Connect external script sources (GitHub, Azure Blob, HTTP) to import PowerShell and CMD scripts into your org's script repository.

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Automations

Define rules that fire when events happen across your fleet. Trigger scripts, webhooks, and notifications automatically.

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Tickets

View ET Ducky tickets and tickets from your Jira or ServiceNow integrations. Native tickets are listed below; use "By agent" to see integration tickets per device.

All tickets (ET Ducky)

Tickets submitted from agents or the dashboard for this organization.

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By agent (includes Jira / ServiceNow)

Select an agent to see native and integration tickets for that device.

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Agent Management

Monitor and manage your ET Ducky monitoring agents.

Asset Management

Managed Agents
$5/month each
Desktop Agents
Included in Pro
Active Now
Heartbeat < 10min
Monthly Agent Fees

All Agents

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OOB Audit Log

Recent out-of-band command history across discovered devices.

No OOB audit records.

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Team Management

Manage your organization members and invitations.

Organization

Total Members
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Awaiting acceptance

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Queries your organization's data in real time
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Query Results

Generated SQL


        

Recent Queries

Reports

Active Agents
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Events Today
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Correlations (24h)
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CPU & Memory

Disk I/O

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Event Volume

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Event Severity

Fleet Overview

Agent Version CPU Memory Disk Queue Net Conns Last Seen
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Data Explorer

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Historical AI Analysis

Suggested questions:
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Ask anything about your fleet data

I can analyze your historical metrics, events, correlations, and sessions to find trends, anomalies, and actionable insights.

Highest CPU last week? Common errors today? Fleet health comparison
Uses 1 AI query per analysis • Ready
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Knowledge Base