ET Ducky and Syncro Pricing and Features
This page lists the published pricing and features of ET Ducky and Syncro. I built it on October 4, 2026 from each company's own pricing page and documentation and from the RMM Pricing Index. Every row comes from what the vendors publish. Prices change, so check the sources at the bottom before you quote a figure.
Published facts
| Item | ET Ducky | Syncro |
|---|---|---|
| Billing model | A query subscription per subscribed user plus managed agent seats per agent | Per technician (per user) with unlimited managed endpoints |
| Subscription price | Free query tier $0 with your own AI API key. Professional $39, Business $99, and Enterprise $249 a month. | Core $159 per user a month, or $129 billed annually. Team $209 per user a month, or $179 billed annually. Enterprise by quote. |
| AI queries | Professional 1,000, Business 5,000, and Enterprise 50,000 a month. Each purchased agent seat adds 100 a month. | No AI query allowance listed on the pricing page |
| Endpoint price | $5 per managed agent a month for 21 to 99 agents, $4 for 100 to 999, $3 for 1,000 to 9,999, and $2 for 10,000 or more | No per-endpoint price on either plan |
| Endpoints included | 20 managed agents per subscribed user on paid tiers. Desktop agents are free and unlimited. | Unlimited managed endpoints on Core and Team |
| Annual billing | 15% off query subscriptions and agent seats | Annual price listed for each plan |
| Trial | 30-day Professional trial with no credit card | 14-day free trial with no credit card |
| Self-hosted | Local-First, $650 a month or $6,630 a year, unlimited seats and technicians | No self-hosted option listed (RMM Pricing Index) |
| Agent operating systems | Windows and Linux | Windows 7 and newer, Windows Server 2012 R2 and newer, macOS Monterey (12) and newer, RHEL, and Ubuntu LTS |
| Endpoint data | Kernel event stream from ETW on Windows and eBPF tracepoints on Linux | Event log monitoring, resource monitoring, native checks, and SNMP monitoring on the Windows agent |
| Remote access | Browser-based remote desktop without the need for a VPN, with shell and file transfer in the same session | Splashtop remote desktop, secure file transfer, and remote command prompt and PowerShell |
| Patch management | Windows through winget and Windows Update. Linux through apt, dnf, zypper, snap, and flatpak. Rollout rings and maintenance windows. | Automated Windows patch management and third-party application management on Windows. Linux updates through the Scripting Module. |
| Ticketing and billing | Native tickets, Jira and ServiceNow integrations, time tracking and timesheets, and a Stripe billing connector | RMM and PSA with helpdesk and ticketing, estimates, invoicing and payments, and recurring billing |
| Network discovery | Included at every tier | Team plan |
| Mobile | Dashboard installs as a PWA on Android and iOS with web push alerts | Mobile app for iOS and Android |
How ET Ducky pricing is built
ET Ducky prices AI query volume and managed agents separately. The Free query tier is $0 with your own AI API key from Anthropic, OpenAI, or Copilot and no credit card. Paid query tiers are Professional at $39, Business at $99, and Enterprise at $249 a month, and each includes 20 managed agents per subscribed user. Each purchased agent seat adds 100 AI queries a month. Every feature is included at every tier, and the tiers differ on AI query volume and support. One Windows or Linux server on the Free query tier with your own AI key costs $5 a month.
Local-First runs the whole RMM on your own infrastructure with a Docker Compose deployment bundle, with unlimited seats and technicians at one flat price ($650 a month, or $6,630 a year). Data retention is 14 days by default, and 90 days, 1 year, and 2 years are $0.50, $1.50, and $2.50 per agent a month.
How Syncro pricing is built
Syncro prices per technician and includes unlimited managed endpoints on the Core and Team plans. Core is $159 per user a month, or $129 billed annually. Team is $209 per user a month, or $179 billed annually. Both plans bundle RMM and PSA with Windows patch management, a scripting engine, Splashtop remote desktop access, ticketing, invoicing, credential management, and a mobile app. Team adds asset warranty tracking, network discovery, Entra ID sync and actions, CIS-aligned Microsoft 365 security baselines, and session recording. Enterprise pricing is by quote with flexible terms and volume pricing. Microsoft 365 Cloud Backup is an add-on at $1.90 per user a month.
The Syncro Linux agent supports RHEL and Ubuntu LTS. Syncro's documentation says partners have reported success on other RHEL-based and Debian-based distributions with the --skip-os-check installer flag. Linux updates run through the Scripting Module.
Sources
- ET Ducky pricing, https://etducky.com/pricing, checked October 4, 2026
- RMM Pricing Index, https://etducky.com/blog/rmm-pricing-index, checked October 4, 2026
- Syncro pricing, https://syncrosecure.com/pricing/, checked October 4, 2026
- Syncro supported versions, https://docs.syncrosecure.com/supported-versions, checked October 4, 2026
- Syncro agent feature matrix, https://docs.syncrosecure.com/agents-alerts-automations/win-vs-mac-agent-matrix, checked October 4, 2026
- Syncro Linux agent, https://docs.syncrosecure.com/agents-alerts-automations/work-with-the-syncro-linux-agent, checked October 4, 2026
Try it on one server
One Windows or Linux server on the Free query tier with your own AI key costs $5 a month.
See pricing