ET Ducky and Atera Pricing and Features
This page lists the published pricing and features of ET Ducky and Atera. I built it on October 12, 2026 from each company's own pricing page and documentation and from the RMM Pricing Index. Every row comes from what the vendors publish. Atera publishes separate pricing for IT departments and for MSPs, and the Atera figures below are from its IT department pricing page. Prices change, so check the sources at the bottom before you quote a figure.
Published facts
| Item | ET Ducky | Atera |
|---|---|---|
| Billing model | A query subscription per subscribed user plus managed agent seats per agent | Per technician with unlimited endpoints |
| Subscription price | Free query tier $0 with your own AI API key. Professional $39, Business $99, and Enterprise $249 a month. | Professional $149 per technician a month billed annually, or $169 billed monthly. Expert $189, or $229 monthly. Master $219, or $269 monthly. Enterprise by quote. |
| AI features | Professional 1,000, Business 5,000, and Enterprise 50,000 AI queries a month. Each purchased agent seat adds 100 a month. | AI Copilot included in all plans. No AI usage limit listed on the pricing page. |
| Endpoint price | $5 per managed agent a month for 21 to 99 agents, $4 for 100 to 999, $3 for 1,000 to 9,999, and $2 for 10,000 or more | No per-endpoint price |
| Endpoints included | 20 managed agents per subscribed user on paid tiers. Desktop agents are free and unlimited. | Unlimited endpoints on every plan |
| Annual billing | 15% off query subscriptions and agent seats | Annual price listed for each plan |
| Trial | 30-day Professional trial with no credit card | 30-day free trial of the Expert plan with no credit card |
| Self-hosted | Local-First, $650 a month or $6,630 a year, unlimited seats and technicians | The agent FAQ says the agent is cloud-based and not designed to run in an on-premises environment |
| Agent operating systems | Windows and Linux | Windows, macOS, and Linux versions that are still supported by their vendors |
| Endpoint data | Kernel event stream from ETW on Windows and eBPF tracepoints on Linux | CPU, RAM, and disk usage, network bandwidth, Windows events, services, component temperatures, and Microsoft Exchange parameters |
| Remote access | Browser-based remote desktop without the need for a VPN, with shell and file transfer in the same session | Splashtop (2 concurrent sessions on Professional, unlimited on Expert and higher), AnyDesk on Expert and higher, and TeamViewer or ScreenConnect with your own licenses |
| Patch management | Windows through winget and Windows Update. Linux through apt, dnf, zypper, snap, and flatpak. Rollout rings and maintenance windows. | Patch management in all plans, with software management through Homebrew, Chocolatey, and WinGet |
| Ticketing | Native tickets, Jira and ServiceNow integrations, and time tracking and timesheets | Ticketing and a service portal in all plans, with SLA management |
| Network discovery | Included at every tier | Add-on on all plans, and listed in the Enterprise plan |
| Mobile | Dashboard installs as a PWA on Android and iOS with web push alerts | Mobile app for iOS and Android |
How ET Ducky pricing is built
ET Ducky prices AI query volume and managed agents separately. The Free query tier is $0 with your own AI API key and no credit card. Paid query tiers are Professional at $39, Business at $99, and Enterprise at $249 a month, and each includes 20 managed agents per subscribed user. Each purchased agent seat adds 100 AI queries a month. Every feature is included at every tier, and the tiers differ on AI query volume and support. One Windows or Linux server on the Free query tier with your own AI key costs $5 a month.
Local-First runs the whole RMM on your own infrastructure, with unlimited seats and technicians at one flat price ($650 a month, or $6,630 a year). Data retention is 14 days by default, and 90 days, 1 year, and 2 years are $0.50, $1.50, and $2.50 per agent a month.
How Atera pricing is built
Atera prices per technician, and the cost doesn't change with the number of devices. Every plan includes AI Copilot, ticketing and a service portal, Windows, Mac, and Linux support, classic reports, IT automations, and 24/7 chat support. Professional is $149 per technician a month billed annually, or $169 billed monthly. Expert is $189, or $229 billed monthly, and adds unlimited concurrent Splashtop sessions, AnyDesk, preset reports, and ticket auto-tagging. Master is $219, or $269 billed monthly, and adds custom analytics reports and longer audit log retention. Enterprise is priced by quote and adds single sign-on, a private software repository, Network Discovery, and a 99.9% uptime SLA.
Network Discovery and Work from Home are add-ons available on every plan. The pricing page lists no dollar figure for either. File view and transfer has a monthly limit on each plan (15 GB on Professional, 50 GB on Expert, 80 GB on Master, and 100 GB on Enterprise).
Sources
- ET Ducky pricing, https://etducky.com/pricing, checked October 12, 2026
- RMM Pricing Index, https://etducky.com/blog/rmm-pricing-index, checked October 12, 2026
- Atera pricing for IT departments, https://www.atera.com/it-department-pricing/, checked October 12, 2026
- Atera agent FAQ, https://support.atera.com/hc/en-us/articles/10799709643804-Atera-agent-FAQ, checked October 12, 2026
Try it on one server
One Windows or Linux server on the Free query tier with your own AI key costs $5 a month.
See pricing